Apply the power of customer insights
Zoom in on the customer insights and analytics that change the game
Not every customer comment is helpful.
Or representative. Or relevant even.
Hear every word.
Put every insight into action.
“Turns out, some customers really want anchovies”
Add products and features your customers want.
“Prospects say yes when you follow up fast”
Use revenue intelligence to close more sales.
“Callers are asking why you cost more than these guys”
Search conversations for competitive research.
“This is the billboard that spiked sandwich sales”
Strengthen your marketing and track its success.
“One confusing policy was turning people off”
Make easy adjustments that transform customer service.
“Customers in that location are less satisfied with their meal”
Isolate issues and best practice for quality control.
“So this is why Shondra escalates twice as many calls as other agents”
Coach and empower your agents to grow.
“The data shows customers respond better to empathic account managers”
Amplify strengths for hiring and employee development.
What GetBettr.ai software does for you
Captures 100% of interactions
Collects, organizes, files, and adds notes to every communication
Reviews every word
Scans all interactions for keywords, sentiment, variations, and patterns – in seconds
Delivers your dashboard
Displays data through clear, clean visuals
Pulls out business building insights
Reports trends, key concepts, top concerns as well as successes
Presents opportunities that give you the edge
Tips on generating more revenue, reducing costs and improving efficiency
“The support of the GetBettr.ai team has been extraordinary. Even though we are a smaller company, the GetBettr.ai team has allowed us to use these next generation tools to compete and truly ‘Get Better’. Honestly, it feels like magic.”
Rodger Noel
Credinet
Customer insights and analytics right from the source
Quantified. Qualified. Optimized.
Because when you have ALL the information, you have ALL the opportunity.
Give us 15 minutes to show you how GetBettr.ai can make your business better.