Plugs into the systems your conversations already run through.
GetBettr doesn’t ask your team to change how they work. It connects to the phone system, the mailboxes and the front line, and takes in what is already happening.
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Channel 01
Phone calls
Connects to
- Business phone platforms
Takes in
Call recordings, call detail records, queue and agent metadata.
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Channel 02
Email
Connects to
- Microsoft 365
- Google Workspace
Takes in
Every thread in the mailboxes you choose, in both directions.
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Channel 03
Meetings
Connects to
- Zoom
- Microsoft Teams
- Google Meet
Takes in
Call recordings and transcripts.
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Channel 04
In person
Connects to
- Wearable nametag
- GetBettr mobile app
Takes in
Site visits and counter conversations. The nametag uploads on its own.
Your own systems
Whatever you send us, and whatever you want back out.
- Enterprise API
Your phone system, natively.
Recordings, call detail records, and queue and agent metadata come straight from the platform, no handset install, nothing for your provider to babysit. GetBettr works with a variety of business phone platforms.
Not sure whether your phone system is covered? Ask us, or ask your phone provider about GetBettr. Enterprise customers can also connect their own systems through the API. If you are a phone provider, start here.
- Call recordings, both legs
- Call detail records
- Queue metadata
- Agent metadata
Microsoft 365 and Google Workspace.
Connect the mailboxes you choose. Every thread, in both directions, is kept alongside the calls from the same customer, so a complaint that started on the phone and finished by email is one story, not two.
This is the channel most of the customer relationship actually lives in, and the one most analytics tools cannot see.
- Microsoft 365
- Google Workspace
Zoom, Microsoft Teams and Google Meet.
Connect the meeting platforms your team already uses. Every video call is transcribed and filed the moment it ends, joining the record alongside every phone call and email thread.
- Zoom
- Microsoft Teams
- Google Meet
The conversations that only happened in the room.
For an inspector, a technician, a franchise counter or a sales floor, the most important conversations never touch a phone system or a meeting platform. The wearable nametag is how GetBettr captures them: an independent recording device that uploads on its own, so nobody has to remember to hit a button and nothing gets lost. A mobile app is also available for recording a visit on the fly.
The wearable recording nametag, back and front. Screen text is illustrative.
Three ways to reach what it finds.
- Web interfaceSearch every conversation, read summaries, follow sentiment, and ask GetBettr anything.
- Summary emailsWhat mattered, delivered to your inbox. The Bettr Hear This report puts the week’s findings in front of the people who need them.
- MCP serversQuery your own conversation record from inside Claude, ChatGPT or any assistant that speaks MCP. How that works →
Not sure if your systems fit?
Tell us what you run. Most of the time the answer is yes, and the rest of the time we’ll tell you straight.