Business loves a know-it-all (and hates surprises).
It sounds like an odd claim, and your staff and customers would probably jump in to disagree. But let’s be honest: if you knew what was said in Every. Single. Conversation. between your staff and your customers, you would:
- Know which new products and services customers would pay for
- Know where to tweak sales scripts so your people close more sales
- Know exactly why customers choose you over the competition (you might be surprised)
- Know what language to use in marketing to make campaigns land
- Know exactly when an agent needs support, protection or coaching
That is, you could do the exact things your staff and customers want. You could make sales conversations, customer support, job satisfaction, and your products and services… better.
But you don’t know it all.
You can’t know it all, because to get these answers you rely on agent notes, spot checks, hasty scans of transcripts, scattered data and gut feel. If you’re drowning in customer interactions (phone calls, emails, meetings, conversations at the counter or on site), you’re missing what your customers are telling you. That isn’t just a missed opportunity. It’s a strategic liability.
GetBettr.ai gives you the know-how.
GetBettr.ai captures 100% of your customer interactions, across phone calls, email, meetings and in-person conversations, and turns them into one searchable record. AI reads every one of them, and what it finds is laid out in clear, at-a-glance dashboards and reports.
Here’s what that looks like in practice:
- Complete visibility: every call recording, email thread, meeting and in-person conversation is captured and transcribed, so nothing slips through the cracks.
- Analysis across conversations: AI works through thousands of conversations at once, picking out keywords, sentiment and the patterns that only show up across many of them.
- Findings you can act on: GetBettr.ai turns all of that into displays that are easy to read, with the trends and paths to revenue growth at the top.
- A competitive edge: spot the opportunities your competitors are missing.
The return on conversation intelligence.
GetBettr.ai is built by business owners for business owners, to put this kind of understanding within reach of every business. Why shouldn’t every leader who collects customer data have a reliable way to learn from it?
“In my career spanning 30 years, I’ve been fortunate enough to lead successful organizations of various sizes. Businesses have a hard time really listening to their customers, and that frustrates the customers too. What has always frustrated me the most is finding out too late about a simple fix, about that one little change or opportunity that would have been easy to do at the time, but now was too late. Our mission for GetBettr.ai is to change that, and to make sure it never happens to you.”
— David Pothier, founder and President, GetBettr.ai
Here’s how two current customers have seen the return:
- GetBettr.ai showed that customers kept asking about one City Wide Communications policy. Rose Fortin changed the agent script, and sign-ups went up by 8%.
- Neil Stephen used GetBettr.ai to search for a key term, and saw that This Is Marketing’s campaign had increased mentions by more than 30% within three weeks.
From competitive research, product development and sales, to compliance, agent coaching and marketing, GetBettr.ai helps teams work more effectively, keep customers happier and, ultimately, grow revenue. How it works
Your data, done better.
Business owners need to move beyond simply collecting data to real conversation intelligence, where AI understands the context of what was said. GetBettr.ai lays pattern recognition over every conversation you have with your customers, turning them into a silent sales force. That’s a real competitive edge.
Every conversation can help your business grow.
Your business will always rely on people talking to people. GetBettr.ai helps you understand what the people driving your business need. As an owner, executive, manager, mentor or decision-maker, having more useful information is always an advantage.
Businesses of every size can find revenue growth in their customer conversations. When you have all the information, you have all the opportunity.
Ready to bring a little more know-it-all to your business? See what your everyday customer conversations add up to. Book 15 minutes.